Corporate Strategic Plan

The Way Forward: 2011 to 2012 Corporate Strategic Plan.

The City of Victoria's ability to listen and respond to the community's needs must be at the heart of everything we do. Over the past two years, we've engaged in unprecedented dialogue with our citizens and taxpayers, and what we have heard is reflected in the 2011-2012 Corporate Strategic Plan.

Plan highlights:

Our 2030 Vision:

Victoria is a vibrant, richly diverse and sustainable city, built upon our heritage and unique lifestyle.

Our 2030 Vision, as articulated by our citizens. What will the City of Victoria look like in the year 2030?
Our 2030 Vision from City of Victoria on Vimeo.

Our Mission

We are proud and committed to making Victoria world class. We deliver high quality services that are critical to the well-being of Victorians.

Our Values

  • Respect - We respect the dignity of others at all times.
  • Integrity - We are fair, ethical and honest.
  • Inclusivity - We honour and celebrate our diversity.
  • Compassion - We are caring and treat each other with kindness.

Our Four Point Plan

  • Pursuing Operational Excellence
  • Building a Strong Community
  • Growing Our Economy
  • Respecting Our Environment

Our Service Principles

  • Value for money - We strive to deliver high quality services and excellent value for your tax dollars.
  • Responsiveness - We go the distance to provide easy access to information and services.
  • Continuous Improvement - We embrace innovation, best practices, and continuous learning.
  • Open and Accountable - We listen, continually measure our performance and communicate the results.
  • Future oriented - We consider the needs of future generations when making decisions today.

City staff talk candidly about pride in public service, and what it means to them to work for the City of Victoria.
The Way Forward from City of Victoria on Vimeo.