Accessibility Working Group

The Accessibility Working Group aims to make City infrastructure and facilities more accessible for all.

Latest News:  Accessibility Working Group Survey, 
April 2017

If you are a person with a disability, and live in or visit the City of Victoria, you are invited to complete the following survey: 
Accessibility Working Group Survey, City of Victoria. 

The aim of the survey is to determine the accessibility barriers persons with disabilities face when travelling, shopping, working, living, and playing in Victoria. The AWG recognizes that accessibility challenges do not stop at municipal boundaries, but for the purposes of this survey, the AWG would like to hear about your experiences within the City of Victoria.   

If you are unable to complete the survey yourself, you may have someone assist you. If you are assisting an individual with a disability to complete this survey, please indicate the answers of the person you are assisting. 

If you require further information about this survey, please contact

The Accessibility Working Group aims include:

  • Identifying barriers for persons with disabilities created by current City of Victoria infrastructure
  • Making recommendations as to how to remove these barriers
  • Establishing criteria by which barrier removal can be prioritized and the allocating of funding can be determined
  • Working with the City of Victoria to draft policies and procedures to prevent the creation of barriers in the future

Accessibility Working Group Terms of Reference:

Guiding Principles:

  • To consider the needs of persons with a diverse range of abilities including, but not limited to, physical, sensory, developmental, learning and mental health challenges.
  • To recommend solutions which best meet the "wants" of all without compromising the "needs" of any.


  • Review of the current City of Victoria audit of facilities through the "accessibility" lens and make comments on the findings as well as make recommendations if required.
  • Create a list of immediate accessibility concerns and actions identified by the working group.
  • Establish the criteria by which priority will be given to these concerns.
  • Make funding recommendations for the prioritized concerns.
  • Review current accessibility policy and recommend changes.

Accessibility Legislation:

In 1978, Quebec passed the Act to secure the rights of people with disabilities which was reviewed by the National Assembly in 2004 and is now entitled An Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration and emphasizes the accountability of all public and private actors.  The Accessibility of Ontarians with Disabilities Act (AODA) was passed by the Ontario Legislature in 2005.  In 2013, the province of Manitoba passed the Accessibility for Manitobans Act (AMA).  More information can be found at (

British Columbia has a 10-year action plan “Accessibility 2024” aimed at making B.C. more accessible for people with disabilities.

The Government of Canada is currently consulting with Canadians on planned accessibility legislation (July 2016 to February 2017).


Staff Accessibility Working Group Report [PDF - 1.2 MB]

Accessibility Working Group Report, December 2016 [PDF - 42 KB]

Current Agenda:

Next meeting date:  June 12, 2017

Approved Minutes:

May minutes pending approval at June meeting

April, 2017 [PDF - 43 KB]

March, 2017 [PDF - 30 KB]

February, 2017 [PDF - 40 KB]

January 9, 2017 [PDF - 39 KB]

December 5, 2016 [PDF - 37 KB]

November 7, 2016 [PDF - 34 KB]

October 3, 2016 [PDF - 24 KB]

September 12, 2016 [PDF - 35 KB]

August 22, 2016 [PDF - 26 KB]

August 8, 2016 [PDF - 40 KB]

July 11, 2016 [PDF - 26 KB]

June 6, 2016 [PDF - 32 KB]

May 2, 2016 [PDF - 34 KB]

April 4, 2016 [PDF - 51 KB]

March 7, 2016 [PDF - 37 KB]

February 1, 2016 [PDF - 32 KB]

January 11, 2016 [PDF - 31 KB]

December 7, 2015 [PDF - 29 KB]

November 9, 2015 [PDF - 28 KB]