Kitchen Scraps and Garbage Collection Schedule
The Victoria Waste App
The Victoria Waste App offers residents with iPhones and smartphones one more way to be reminded about their collection day.
Click here to download the iPhone app.
Click here to download the Android app.
You can also download the app by searching for "Victoria Waste" in the app stores.
Personal Contact Information
personal contact information is only used
to send waste collection reminders and occasional messages. The legal
authority to collect your personal contact information is section 26(c) of the Freedom of
Information and Protection of Privacy Act. ReCollect Systems Inc. manages
the reminder service on behalf of the City. ReCollect Systems Inc. uses a data center located in New York, NY to store and access the personal contact information you provided. Only ReCollect Systems Inc. has access to the
information. If you require further information, please contact the
Information Access and Privacy Analyst at 250.361.0347 or by email.
Holiday Food Drive
The City's 13th Annual Food Drive will occur between December 2 -13, in support of the Mustard Seed Food Bank. To participate, please place a bag of non-perishable food items labeled "Food Drive" next to your Green and Grey Bins. You can see your exact Holiday Food Drive day entering your address above and looking in the December calendar. If you have already subscribed for collection day reminders, you will also be reminded of the food drive. Last year Victoria residents donated over 14,400 pounds of food items. Special thanks to CUPE Local 50 for making the Food Drive possible.
The way we collect from your street has changed. We used to collect from both sides of the street at the same time. With the larger trucks, we now go up one side of the street, collecting both bins from each property. We do the full length of one side of the street and then come back down the other side of the street. Please don't worry if you see the trucks go by and your bins aren't immediately collected. The trucks will return to empty your bins when they come back down the other side of the street.
As we adapt to the new system, please be advised that our crews will be out collecting kitchen scraps and garbage until 5:30 p.m. most days. If your bins were not emptied on your collection day, please call 250.361.0405 the following morning and arrangements will be made to empty your bins. Thank you for your patience, it is greatly appreciated!
Small Truck Route
We have now completed the development of the new Small Truck Route. If you live on a smaller street or your property is hard to access, you will have received a letter explaining that you are now on this route. The collection schedule information has now been updated in our collection day reminder program, so please enter your address in the box above. You can now download your updated collection schedule or sign up for collection day reminders. There are approximately 200 homes on this new route.
If you have questions about your collection day please put your address in the box at the top of this page under "Collection Day Reminders" and your Kitchen Scraps and Garbage collection days will appear. If you have additional questions, please contact Public Works at 250.361.0400.Go to Top