Collection Schedule

 Kitchen Scraps and Garbage Collection Schedule

The 2015 collection schedule is now available.  
 
Sign up here for email, text, voicemail or Twitter reminders, or integrate the collection schedule with your icalendar!  You can also  print your personal Kitchen Scraps and Garbage schedule here.  Start this simple process by entering your street address in the box below.  If you would like a printed copy of the schedule and don't have a printer at home, please call 250.361.0400.

 

Kitchen Scraps and Garbage - Things to Remember

If you'd like to have a list of what belongs in your Green Bin and Grey Bin and other useful tips for the year, you can print this:

Kitchen Scraps and Garbage Program -Things to Remember.pdf [PDF - 477 KB]

Unsubscribe

If you wish to unsubsribe from the reminder service by email, hit the "Unsubscribe" link at the end of the email. For text or Twitter, reply with the word "stop" or "cancel". For voicemail reminder, there is an unsubscribe option at the end of each message. 

The Victoria Waste App

The Victoria Waste App offers residents with iPhones and smartphones one more way to be reminded about their collection day.

Click here to download the iPhone app.

Click here to download the Android app.

You can also download the app by searching for "Victoria Waste" in the app stores.

Personal Contact Information

Your personal contact information is only used to send waste collection reminders and occasional messages. The legal authority to collect your personal contact information is section 26(c) of the Freedom of Information and Protection of Privacy Act. ReCollect Systems Inc. manages the reminder service on behalf of the City. ReCollect Systems Inc. uses a data center located in New York, NY to store and access the personal contact information you provided. Only ReCollect Systems Inc. has access to the information. If you require further information, please contact the Information Access and Privacy Analyst at 250.361.0347 or by email.

 

 

Collection Update

The way we collect from your street has changed. We used to collect from both sides of the street at the same time.  With the larger trucks, we now go up one side of the street, collecting both bins from each property.  We do the full length of one side of the street and then come back down the other side of the street.  Please don't worry if you see the trucks go by and your bins aren't immediately collected.  The trucks will return to empty your bins when they come back down the other side of the street.

 As we adapt to the new system, please be advised that our crews will be out collecting kitchen scraps and garbage until 5:30 p.m.  most days.  If your bins were not emptied on your collection day, please call 250.361.0405 the following morning and arrangements will be made to empty your bins.  Thank you for your patience, it is greatly appreciated!

Are you looking for your Blue Box reycling collection schedule?

The CRD manages the Blue Box recycling program.  Click here to search for your recycling collection schedule.

 

If you have questions about your collection day please put your address in the box at the top of this page under "Collection Day Reminders" and your Kitchen Scraps and Garbage collection days will appear.  If you have additional questions, please contact Public Works at 250.361.0400.