Victoria Fire Department

The Victoria Fire Department provides exceptional fire, rescue and emergency services, in addition to fire prevention education.

Providing exemplary emergency response services to British Columbia's Capital City, the Victoria Fire Department's professional staff delivers a wide variety of safety-based programs that serve children, seniors, businesses and the community at large.

Hoarding Education and Action Team (HEAT)

The Hoarding Education and Action Team (HEAT) has been formed to provide comprehensive services and increase the safety for those afflicted and impacted by hoarding.

It is estimated that one in 25 people in Greater Victoria is directly affected by hoarding, which is defined as the excessive collection of items, along with the inability to discard them.

The HEAT partnership includes the Saanich and Victoria Fire Departments, Island Health, SPCA, municipal services, concerned non-profit organizations, landlords, volunteers, and private de-cluttering services. Local fire departments are frequently the first point of contact for hoarding issues, but effective help can be hampered by the complexity of hoarding situations.

Contact HEAT

If you are impacted by hoarding, or know someone who is, and are in need of support, please call the Hoarding Education and Action Team at 250.361.0227 or visit their website for more information.

Free Smoke Alarm Program

Serving as your nose when you're asleep, working smoke alarms can mean the difference between the life and death of loved ones in the event of a house fire. The Victoria Fire Department is offering a free smoke alarm to residents who need one to ensure every Victoria home has a working smoke alarm. Learn more.