Collection Option Community Engagement

 Kitchen Scraps and Garbage Service Collection User Survey: Fall 2011

Survey Results

Thank you to the 4,316 residents that returned the collections option survey in December, 2011! We were thrilled to hear from 38% of current users of the garbage program.

Three collection options for the Kitchen Scraps and Garbage program were taken to users of the current garbage program last December.

Option A - Alternating weekly pick-up (garbage one week and kitchen scraps the next), with backyard pick-up and bins left at the curb; estimated to cost $229 a year per household, with a moderate reduction in greenhouse gas emissions, no fuel reduction. Supported by 13% of respondents.

Option B - Collection every two weeks of garbage and kitchen scraps, with backyard pick-up and bins left at the curb for return; estimated to cost $183 a year per household, with a high reduction in greenhouse gas emissions and up to 50% in fuel reduction. Supported by 35% of respondents.

Option C - Collection every two weeks of garbage and kitchen scraps, with curbside pick-up and bins left at the curb for return; estimated to cost $161 a year per household, with a high reduction in greenhouse gas emissions and up to 50% in fuel reduction. Supported by 48% of respondents.

3% of respondents chose not to support Option A, B or C.

We also asked, "What is most important to you?" You told us that cost was the most important factor, followed by environmental impact and greenhouse gas emissions. The frequency of pick up and location of pick up were the third and fourth most important factors.

We would like to thank all those who participated in the survey.

New Collection Program to Begin in February 2013

In February 2012, City Council selected Option B out of three options for the new Kitchen Scraps and Garbage program.

The annual cost of Option B is estimated to be $183 per household, a $19 reduction from the current garbage-only collection program. There will be a high reduction in greenhouse gas emissions with this collection option because organic kitchen scraps will be diverted from the landfill and fuel use by trucks will be reduced by up to 50%.

In December, Victoria residents were surveyed on three collection options (see below) and asked which one they preferred. 4,316 residents returned the collections option survey, representing 38% of the 11,488 surveys that were distributed.

Although Option C was the most preferred choice, many residents also indicated a desire to maintain backyard pick-up. Option B was selected as the option that best met the key principles highlighted by survey responses including cost savings, reduction in greenhouse gas emissions, and meeting the needs of seniors and people with mobility challenges.

In July 2012, all households currently receiving garbage service will be able to choose the size of their new wheeled "grey bin" for garbage. Those with less waste can pick a smaller grey bin and be charged less on their utility bill. Households will also receive a new standardized wheeled "green bin" for kitchen scraps and a small "kitchen catcher" will be provided to help transfer kitchen scraps to the "green bin." There will be no additional costs for these bins.

The City of Victoria will be ordering new trucks this spring to accommodate the new bins. The change in service will take place starting in February  2013.

 

Kitchen Scraps and Garbage Program Open House- November 26, 2011

Media Coverage

Shaw TV - "Recycling Further" - November 25, 2011