Vic-Alert is the City's new emergency notification service. Sign up to receive alerts by text and/or voice recorded call in the event of a major emergency.

Sign Up for Vic-Alert

Vic-Alert is the City of Victoria's new emergency notification service. Vic-Alert informs residents, businesses, those who work or play downtown, and visitors of major emergencies or disasters that may impact them. 

Vic-Alert will be used to deliver important emergency information, such as imminent threats (e.g. severe weather, power outages, tsunami), AMBER alerts, and local incidents that affect specific areas of Victoria. The service enables emergency notices to be disseminated City-wide or to targeted areas, which can be helpful for neighbourhood-specific emergencies such as a gas leak/evacuation.

With Vic-Alert, subscribers will receive emergency updates and helpful instructions where they are, when they need them. The service provides the option to receive notifications by text and/or voice recorded call. Because emergencies can happen at any time, it’s a good idea to include the voice recording/call notification. A phone call in the middle of the night may wake a person, while a text may not.

Signing up for Vic-Alert is easy and free, and can be done from a mobile phone, tablet or computer. You can even sign up your family members.

Due to BC privacy laws, notifications can only be sent to a private phone or email when a citizen grants permission, which is why Vic-Alert is subscriber-based service. All personal contact information provided will remain confidential and will not be used for any other purpose.

Sign up for Vic-Alert.



Everyday readiness for every person, every business, every organization.