What To Know - Businesses

The City's Streets and Traffic Bylaw requires an owner or occupier of land remove snow and ice from a sidewalk fronting their property by 10 a.m. each day.

A business can be a retail store, institution, shopping mall, apartment building, and condominium or townhouse complex.

Businesses that do not comply with the Bylaw may face a fine of $125 per ticketed offence (per day). A ticket can be issued up to six months after an offence has occurred.

Business owners are encouraged to make arrangements in advance with their neighbours to clear each other's frontages in the event they can't make it into work.

Why doesn't the City clear all of Victoria's sidewalks? With over 450 km of sidewalks in Victoria, it would be too costly for the City to take on the entire task of removing ice and snow.

Fact Sheet

A fact sheet has been developed to help explain the role and responsibilities of businesses when it snows.

It includes information on how the City prepares for snow and prioritizes snow clearing, its "green" ice and snow removal practices, and helpful snow clearing and safe driving tips.

Businesses are encouraged to familiarize themselves with this information, share it with appropriate staff, and post the fact sheet in the workplace.

When contacting the City, please allow us 72 hours to respond, or longer in the event of a severe snow storm.