Contact Us

Below you'll find a list of frequently accessed numbers at the City. Other contact options are also available:

Contact Information

  • City Hall Switchboard 250.385.5711
  • Media Inquiries 250.361.0210
  • Public Works 250.361.0400 (24 hours)

  • Animal Control 250.414.0233
  • Archives 250.361.0375
  • Business Licensing 250.361.0572
  • Business Licence Inspector 250.361.0215
  • Bylaw Services 250.361.0215
  • City Manager's Office 250.361.0202
  • Crystal Pool and Fitness Centre 250.361.0732
  • Fire (non-emergency) 250.384.1122
  • Garbage Collection 250.361.0400
  • Graffiti Hotline (public property) 250.361.0466
  • Human Resources 250.361.0232
  • Legislative Services 250.361.0571
  • Mayor's Office 250.361.0200
  • Parking 250.361.0260
  • Parks 250.361.0600
  • Permits and Inspections 250.361.0342
  • Property Tax Inquiries 250.361.0228
  • Public Works 250.361.0400
  • Royal Athletic Park 250.361.0373
  • Royal Athletic Park - Recorded Event Information 250.361.0381
  • Save-on-Foods Memorial Centre - Arena Administration 250.220.2600
  • Save-on-Foods Memorial Centre -  Box Office 250.220.7777
  • Save-on-Foods Memorial Centre - Skate Shop 250.414.4732
  • Supply Management/Purchasing 250.361.0273
  • Victoria Conference Centre 250.361.1000
  • Water/Utility Billing 250.361.0226