Changes to City Hall During Construction

Planned construction to seismically upgrade the historic City Hall, upgrade the elevator to improve access to all areas of the building, and improve public service areas is now underway. During construction, access to City Hall is limited to the Pandora Avenue and Centennial Square entrances only. There is no access off of Douglas Street, except for Engineering and Supply Management inquiries only.

Acting on the recommendations in the City's recently approved Economic Development Strategy, a new business centre will be introduced on the second floor, designed to improve information and services for businesses and developers doing business in the Capital City.

While work is ongoing, save yourself a trip to City Hall by accessing services online, including paying for parking tickets, disputing parking tickets, paying utility bills, and accessing tender documents.

The work is expected to continue for approximately 12 months. All second floor City Hall functions have been moved to temporary locations while the work is being performed. View a map of temporary service counter locations [PDF - 233 KB].

Impacts to the public include:

  • access to City Hall is limited to the Pandora Avenue and Centennial Square entrances, including Council meetings and paying for parking tickets and property taxes; parking ticket disputes can still be conducted at #16 Centennial Square, across the Square from City Hall
  • no access through Douglas Street entrance except for Engineering and Supply Management inquiries
  • a temporary Development Services and Permits and Inspections counter is located across Centennial Square at 1689 Government Street (next to Starbucks, in the former Satin Moon quilt shop)
  • a temporary Engineering counter is located in the first floor foyer of City Hall at the Douglas Street entrance
  • Construction "hoarding" has now been erected around large parts of City Hall, adorned with archival images of City Hall

In an effort to minimize barriers to customers during this period of disruption, temporary "one hour free" parking spots will be created around City Hall, on Pandora Avenue between Douglas Street and the City Hall loading zone, as well as on Government Street, between the service access to the MacPherson Playhouse and Fisgard Street.

Acting on the recommendations in the City's recently approved Economic Development Strategy, a new business centre will be introduced on the second floor, designed to improve information and services for businesses and developers doing business in the Capital City.

Thank you in advance for your patience.