Information Regarding City Web Applications and Payments

Update: October 4, 2013 at 1:30 p.m.

The City, along with our software vendor, has concluded that the Adobe breach does not present a threat or increase in risk to us, our services or our customers at this time. The payment server has been restored to operational status. Thank you for your patience during this time. 


Posted October 4, 2013 at 10 a.m.

Last night, Adobe Systems announced a breach of their servers and network. Adobe creates software used by some of the City of Victoria's web applications, including web payments, MyCity, and property tax inquiries.

Out of an abundance of caution, we have taken the related server offline temporarily. There is no indication whatsoever that any City of Victoria or residents' data is at risk.

We are in the process of contacting our vendors to ensure that it is safe to bring the servers back online, and hope to have a resolution shortly.

The City of Victoria takes data security very seriously. If you have any questions you can contact the City by emailing inquiry@victoria.ca and staff will respond as soon as possible.

We apologize for any inconvenience this may cause.