City of Victoria and Saanich to Form New Regional Fire Dispatch Service

The City of Victoria and the District of Saanich have agreed in principle to establish a new jointly-owned regional fire dispatch corporation. The Vancouver Island Emergency Dispatch Corporation (VIEDC) will provide fire dispatch to the two municipalities.

Saanich currently provides fire dispatch to seven other municipalities within the Capital Region -- Saanich, Oak Bay, Esquimalt, View Royal, Colwood, Central Saanich, North Saanich, and Sidney. The Saanich dispatch centre is the only fire dispatch centre on the Island to use E-Comm computer-aided dispatch.

This initiative is the result of direction provided by the four Councils in the core area in 2015 to discuss closer collaboration among respective fire departments. Working towards a start date of January 2019, the new integrated service is a cost-effective and efficient way to ensure seamless service to the community. This provides an opportunity for the municipalities to strengthen their working relationship, while providing state-of-the-art fire dispatch and communications technology.

The dispatch technology will be provided by E-Comm, the largest emergency communications centre in British Columbia. E-Comm utilizes a computer-aided dispatch system that allows for swift and easy access to a wide range of information critical to emergency response.

While the Dispatch Centre will be located in Saanich, firefighters from each municipality will continue to respond to calls located in their respective jurisdictions.