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Freedom Of Information Requests

Freedom of Information and Protection of Privacy

In November 1994, the Freedom of Information and Protection of Privacy Act (the Act) was proclaimed for local public bodies and established a process to access records. The Act gives individuals new rights to access information held by local government and protects their privacy by placing restrictions on local governments when collecting or disclosing personal information. You will find the Freedom of Information and Protection of Privacy Act at:

http://www.qp.gov.bc.ca/statreg/stat/F/96165_01.htm

The City of Victoria Freedom of Information Administration Bylaw provides for the City's administration of the Freedom of Information and Protection of Privacy Act, and sets fees required to be paid under Section 75 of the Act.

Victoria Police Department Information Requests

The Victoria Police Department is a separate local public body. All information requests for records in the custody or control of the Victoria Police Department must be directed to:

Legal Services Section
Victoria Police Department
Telephone: 250-995-7654
Website: www.victoriapolice.ca

Routine Requests

Records such as agendas, minutes, bylaws, publications, policies and procedures and information related to your property are most often available upon verbal request. Please contact the appropriate department for access to these types of information.

Formal Requests

Although most of the City's information can be accessed through front line staff, a formal written request is required for access to some records. The Act requires the City to provide at least partial access to most records, with a few exceptions. For example, an applicant may not get access to someone else's personal information or information that would harm third party business interests, or information regarding bylaw enforcement matters.

To submit a formal request, please mail, fax or e-mail a letter stating specifically what records you require access to:

Manager, Administration
City of Victoria
#1 Centennial Square
Victoria, B.C. V8X 1P6
Telephone: 250-361-0554
Fax: (250) 361-0348
E-mail Sheryl Masters

Fees

The Act provides that the City may charge fees for the costs of providing applicants with records. Commercial applicants must pay the actual cost of providing the service. Non-commercial applicants must pay $7.50 per quarter hour after the first three hours for locating, retrieving and preparing records for disclosure. Additional fees such as photocopying and shipping also apply. If there are costs involved in processing a formal request, we will provide an estimate before processing your application. A schedule of fees is contained in the City's Freedom of Information Administration Bylaw.

For additional information on accessing information, please contact:

Sheryl Masters
Manager, Administration
Telephone: 250-361-0554
E-mail Sheryl Masters

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