Feedback & Contact Information

The City of Victoria welcomes and appreciates your feedback. If you have any comments or suggestions, please do not hesitate to contact us.

• Staff Directory by Department

Garbage Collection

For garbage collection schedules, click here.

Public Works Yard - Garbage and Garden Waste Drop-Off

City of Victoria residents can drop off their garbage and garden waste, year-round at the Public Works Yard at 417 Garbally Road, Saturdays from 7 a.m. - 2 p.m.

Proof of residency is required in the form of a valid driver's licence. This service is not for commercial use. For more information, call 250.361.0400.

Emergency Streets and Utilities Services

Emergency streets and utility services can be contacted day or night at 250.385.5711.

City Hall

1 Centennial Square
Victoria BC V8W 1P6
Telephone: 250.385.5711
After Hour Emergencies
(Except Police & Fire): 250.385.5711
Mon - Fri 8 a.m. - 4:30 p.m.
publicsrv@victoria.ca

Public Works

417 Garbally Road
Victoria BC V8T 2J9
Telephone: 250.361.0400
After Hours Emergencies:
(Except Police & Fire): 250.385.5711
Administration/Yard:
Mon - Fri: 7:30 a.m. - 4:30 p.m.
Service Requests

Parking Services

c/o City Hall
1 Centennial Square
Victoria BC V8W 1P6
Parking Services Admin: 250.361.0260
Email Parking Services
To Report Parking Violations:
250.361.0255 (7 a.m. - 5 p.m.)
250.380.6616 (after hours)
Parking Offence Review Office:
250.361.0252
Parking Ticket Online Review Form

Parks Administration

c/o City Hall
1 Centennial Square
Victoria BC V8W 1P6
Administration: 250.361.0600
E-mail Parks Administration
Park Permits: 250.361.0356
E-mail Parks Permits

Crystal Pool and Fitness Centre

2275 Quadra Street
Victoria BC V8S 4B6
Telephone: 250.361.0732
E-mail Crystal Pool

Victoria Conference Centre

720 Douglas Street
Victoria, BC V8W 3M7
Telephone: 250.361.1000
Mon - Fri 8:30 a.m. - 4:30 p.m.

Media Enquiries

250.361.0210

[back]