Department Directory
City Manager's Office
Jocelyn Jenkyns - City Manager
250.361.0200
Media Contact
Colleen Mycroft - Manager of Executive Operations and City Communications
250.896.5325
cmycroft@victoria.ca
Business and Community Relations
Kerri Moore - Head, Business and Community Relations
Arts, Culture and Events
250.361.0246
culture@victoria.ca
eventfeedback@victoria.ca
Business Hub
250.361.0629
bizhub@victoria.ca
Victoria Conference Centre
http://www.victoriaconference.com
250.361.1000
Neighbourhoods Team
neighbourhoods@victoria.ca
Bylaw Services
250.361.0215
bylawservices@victoria.ca
Business Licence Inspector
250.361.0215
Corporate Services
Susanne Thompson - Deputy City Manager/ Chief Financial Officer
Finance
250.361.0573
Supply Management Services
250.361.0273
purchasing@victoria.ca
Property Taxes
250.361.0228
propertytax@victoria.ca
Utility Billing
250.361.0226
utilities@victoria.ca
Business Licences
250.361.0572
businesslicence@victoria.ca
Parking Services
250.361.0260
parkingservices@victoria.ca
Accounts Payable
accountspayable@victoria.ca
Archives
250.361.0372
archives@victoria.ca
Communications & Engagement
Sheldon Johnson - Director of Communications and Engagement
Engineering, Transportation and Public Works
Philip Bellefontaine - Director of Engineering and Public Works
Public Works (24 hours)
250.361.0400
pw@victoria.ca
Engineering & Transportation
250.361.0300
eng@victoria.ca
Johnson Street Bridge
johnsonstreetbridge@victoria.ca
250.361.0300 (Engineering Switchboard)
Legislative Services
Legislative Services
250.361.0571
legislativeservices@victoria.ca
publichearings@victoria.ca
Parks, Recreation and Facilities
Thomas Soulliere - Director of Parks, Recreation and Facilities
Recreation
250.361.0500
Parks
250.361.0600
parks@victoria.ca
People and Culture
Jodi Jensen - Director of People and Culture
Job Opportunities
250.361.0232
people@victoria.ca
627 Pandora Avenue
Sustainable Planning and Community Development
Karen Hoese - Director of Sustainable Planning and Community Development
Development Services
250.361.0382
developmentservices@victoria.ca
Community Planning
250.361.0382
communityplanning@victoria.ca
Permits and Inspections
250.361.0344
permits@victoria.ca
Victoria Fire Department
Dan Atkinson - Acting Fire Chief
In case of emergency call 9-1-1
Non-Emergency: 250.391.6624
Administration Office: 250.920.3350
Fire Prevention: 250.920.3360
vfd@victoria.ca
Emergency Preparedness
emvic@victoria.ca
250.920.3373