Report a Bylaw Violation

Please fill out the following form to report a Bylaw violation.

Please note:

This form is for incidents within the City of Victoria. We are not able to respond to incidents outside of Victoria Proper. For incidents in other muncipalities around the Capital Region, please contact the municipality where the incident is occurring.

  • Parking: Bylaw Services does not attend to parking complaints. For parking-related complaints please contact Parking Services at 250.361.0260. *For uninsured or abandoned vehicles parked on the street, please contact Victoria Police non-emergency at 250.995.7654.
  • Noise: Bylaw responds to noise complaints between the hours of 7 a.m. and 6 p.m., seven days a week. Any complaints outside of these hours will be followed up the next day. If noise is execesive and/or unbearable outside of these hours, please contact Victoria Police non-emergency at 250.995.7654.
  • Illegal Dumping: Bylaw Services responds to reports of illegal garbage disposal on public space when incidents are witnessed, and suspect/offending vehicle information is available for follow-up. In all other instances please contact Public Works for removal at 250.361.0400 or email pw@victoria.ca.

Complainant information is considered confidential by the City and will not be released to the person whose property is under complaint or the public, unless under an order has been made by the Provincial Freedom of Information Commissioner or a court of competent jurisdiction.

Often complaints are resolved amicably between neighbours. As a result, and if possible, it is recommended that each party attempt to resolve their issues before contacting Bylaw Services for assistance.

For additional information on Bylaw Services and what you can expect when you report a Bylaw violation, click here.