Town Hall @ VCC on Accessibility

Although our regular Council meetings are always open to the public, we’ve heard from the community about their desire to speak with Council about ideas and priorities. We're starting something new – four town hall events each year so that you can share what matters directly with Council.

Town Hall @ VCC on Accessibility

Our second Town Hall was held at the Victoria Conference Centre and focused on the topic of accessibility in the community. Thank you to everyone who was able to participate.

Your stories, suggestions and priorities will help Council and staff better understand the barriers and opportunities to make our community a more inclusive place to live, work, visit and play. The outcomes, topics and ideas generated at this session will contribute to the development of a new city-wide Accessibility Framework.

Watch the Archived Webcast

The archived webcast is available here.

Feedback Form

Please let us know what you thought of the event by completing this short Feedback Form by end of day Friday, July 12.

Town Hall @ VCC on Accessibility

Thursday, July 4, 2019
6:30 p.m. - 8:30 p.m. (Doors open at 6 p.m.)
Victoria Conference Centre, Salon A
720 Douglas Street

Pay parking was available at the underground parking lot at the Victoria Conference Centre. Access is from the courtyard driveway off Douglas Street. Eight accessible parking spaces are available on Level 1. Button-operated doors are marked to access the elevator. Doors where access may be more difficult are signposted, directing users to easier entry points.

Street Access
Access to the Victoria Conference Centre is located off the southend of the courtyard, where there are two signposted access ramps.Take the LEFT RAMP to enter the building via the courtyard. You will arrive in the main ‘Totem’ area. Straight ahead will be a wheelchair lift that will take you to the main elevators to access the second floor.

Learn more about accessibility at the Victoria Conference Centre.

What You Need to Know:

  • To welcome as many people as possible, please refrain from wearing scent.
  • No food or pets please.
  • Water will be available for service animals.
  • Sign language interpreters will be in attendance.
  • The allotted speaking time of five minutes may be adjusted to accommodate all participants.
  • Free childminding will be available. Parents requiring care for children with special needs must contact childminding staff in advance to make arrangements.
  • Salon A is located on the second floor of the Victoria Conference Centre, accessible by elevator; underground parking is available
  • All are welcome.

PowerPoint Presentation Tips:

  • PowerPoint presentations are to be in Sans Serif as it’s the most readable font.
  • Make the font large with no more than two bullets per screen, triple spaced.
  • Use underline and italics for emphasis.
  • Use key words and short phrases (instead of whole sentences or paragraphs).
  • Avoid using red. Those who are colour-blind won't be able to see it.
  • Files can be no larger than 20MB.
  • Email your presentation to by noon on July 3.

How to Participate Remotely

  1. If you were unable to participate in person, you could submit a pre-recorded video, audio or written submission that would be shared at the Town Hall, by contacting for details. The presentation submission deadline was noon on Wednesday, July 3. 

  2. You could also register to participate by phone by providing your full name and telephone number where we could reach you to by noon on July 3. We would call you during the Town Hall to share your input with other participants. 

  3. The community was invited to call in during the Town Hall @ VCC on Accessibility webcast and provide us with their name and phone number, at 250.686.2314. We would call you back on a different line during the webcast for you to participate live over the phone.

More Ways to Contribute: Accessibility Focus Groups

Couldn't make it to the Town Hall? We are looking for feedback on how the City of Victoria can become a more accessible and inclusive place for everyone. The City is hosting a series of focus groups for people to share their lived experiences to inform the development of an Accessibility Framework.

We want to connect with individuals, organizations and groups in our community to gather a variety of perspectives, experiences and ideas.

The Focus Groups are open to:

  • People with cognitive, emotional or intellectual disabilities
  • People with auditory impairments
  • People with visual impairments
  • People with limited mobility
  • People who require service or support animals
  • People with environmental sensitivities
  • Caregivers and service providers

Session 1:  
Wednesday, July 10 from 11 a.m.  – 12:15 p.m., Cook Street Village Activity Centre, 380 Cook Street

Session 2:  
Wednesday, July 10 from 2:30 p.m. – 4 p.m., Cook Street Village Activity Centre, 380 Cook Street

Session 3:  
Thursday, July 11 from 9:30 a.m. – 10:30 a.m., Victoria City Hall, #1 Centennial Square

Register to Participate

For more information and to register to participate in a focus group, please email Alannah Rodgers at with the preferred session. Registration is free and will be on a first come, first served basis.

NOTE: Some sessions may be designated as food/beverage/scent free.


Video, audio recordings and written submissions are also accepted so that all interested persons can participate in the process. Please email for more information.

We look forward to connecting with you!