Citizen Engagement

No one knows their community better than the people who live, work and play in Victoria's diverse neighbourhoods.

At the City of Victoria, the decisions we make impact the daily lives of people in our community.  Public participation creates opportunities for individuals with diverse perspectives to come together and share their ideas with staff and elected officials.  It's also an opportunity to listen and learn from others and to assist decision-makers as they explore ways to improve plans, programs and services. 

If you'd like to share ideas and feeback on a current project please visit our Have Your Say page.

Engagement Framework

The Engagement Framework [PDF - 8.7 MB]  provides further detail on why, how and when we engage. It also shares some tools that are used during the engagement process.

The Engagement Framework is guided by the International Association of Public Participation (IAP2) principles. The City of Victoria adopted IAP2 core values in 2011 and has been continually refining its engagement approach since, a commitment honoured in 2015 when it was awarded Canadian Organization of the Year.