Collection Schedule

Waste is collected every two weeks on your collection day.

Your Collection Schedule

Don’t miss a collection day! Sign up for email, text, voicemail,Twitter reminders, print your schedule or integrate the collection schedule with your icalendar.

You can find your collection day and sign up for reminders by entering your street address in the box below. Call 250.361.0417 if you are unable to access your collection schedule.

Helping Hands

If you have mobility challenges or require assistance with your bins contact 250.361.0417 to learn about our Helping Hands program. To sign up for the program, fill out our Helping Hands application form  and submit it to  

Personal Contact Information

Your personal contact information is only used to send waste collection reminders and occasional messages. The legal authority to collect your personal contact information is section 26(c) of the Freedom of Information and Protection of Privacy Act.

ReCollect Systems Inc. manages the reminder service on behalf of the City. ReCollect uses a data center located in New York, NY to store and access the personal contact information you provided. Only ReCollect Systems Inc. has access to the information. Need more information? contact the Information Access and Privacy Analyst at 250.361.0347 or by email.

The Victoria Waste App

The Victoria Waste App offers residents with iPhones and smartphones one more way to be reminded about their collection day. Click here to download the iPhone app. or Android app.. You can also download the app by searching for "Victoria Waste" in the app stores.

Looking for your Blue Box reycling collection schedule?

The CRD manages the Blue Box recycling program.  Click here to search for your recycling collection schedule.