If you wish to unsubsribe from the reminder service by email, hit the "Unsubscribe" link at the end of the email. For text or Twitter, reply with the word "stop" or "cancel". For voicemail reminder, there is an unsubscribe option at the end of each message.
Personal Contact Information
Your personal contact information is only used to send waste collection reminders and occasional messages. The legal authority to collect your personal contact information is section 26(c) of the Freedom of Information and Protection of Privacy Act. ReCollect Systems Inc. manages the reminder service on behalf of the City. ReCollect Systems Inc. uses a data center located in New York, NY to store and access the personal contact information you provided. Only ReCollect Systems Inc. has access to the information. If you require further information, please contact the Information Access and Privacy Analyst at 250.361.0347 or by email.
The Victoria Waste App
The Victoria Waste App offers residents with iPhones and smartphones one more way to be reminded about their collection day.
Click here to download the iPhone app.
Click here to download the Android app.
You can also download the app by searching for "Victoria Waste" in the app stores.
Looking for your Blue Box reycling collection schedule?
The CRD manages the Blue Box recycling program. Click here to search for your recycling collection schedule.Go to Top