Information for Tenants

Victoria's Tenant Assistance Policy is intended to complement existing provincial regulations.

Under the Residential Tenancy Act:

  • Landlords must give four months' notice to end tenancy for demolition, renovation or repair, or conversion, and tenants have 30 days to dispute the notice.
  • A tenant has a right of first refusal to enter into a new tenancy agreement at a rent determined by the landlord if the landlord ends their tenancy to renovate or repair the rental unit. This right of first refusal applies only to a rental unit in a residential property containing 5 or more units.
  • If your landlord plans to undertake major renovations or redevelop the building, they should have all necessary permits (building, electrical, and plumbing) before they can give you a notice to end tenancy. To check if permits have been issued or are in process for your building, contact the City’s Permits division.

For the most up-to-date provincial regulations regarding tenancies, visit the Residential Tenancy Branch website.

Victoria's Tenant Assistance Policy

The City of Victoria’s Tenant Assistance Policy is intended to complement the Residential Tenancy Act and offer additional support for tenants in buildings that are being considered for redevelopment. The City of Victoria’s Tenant Assistance Policy recommends landlords provide tenants with the following:

  • Compensation based on length of tenancy, in the form of lump sum payment or free rent;
  • Moving expenses and assistance;
  • Relocation assistance in finding alternate accommodation; and
  • Right of First Refusal (if applicable) to return to the building.

Please refer to the Tenant Assistance Policy for further details and guidelines for market rental housing and non-market rental or social housing.

Tenant Assistance Policy Process

** In Step 2, the developer works with the city to determine compensation based on length of tenancy, moving expenses and assistance, relocation assistance in finding alternate accommodation; and Right of First Refusal (if applicable) to return to the building. 

Please note a tenant has a right of first refusal to enter into a new tenancy agreement at a rent determined by the landlord if the landlord ends their tenancy to renovate or repair the rental unit. This right of first refusal applies only to a rental unit in a residential property containing five or more units. Please contact your landlord for more details on first right of refusal.

Tenants Requiring Additional Assistance

The Tenant Assistance Policy acknowledges that there may be tenants who require additional assistance beyond the minimum requirements of the Policy, for whom the impacts of displacement may be more acute. Tenants requiring additional assistance may include (but are not limited to):

  • Long-term tenants who may be paying significantly below market-rent, and for whom entering the current market may present financial challenges
  • Tenants with specific housing needs due to a disability (physical and/or mental health issues)
  • Seniors, who may be long-term tenants and living on a fixed income
  • Families with young children, who may have difficulty finding appropriate units
  • Newcomers (recent immigrants and refugees)
  • Households with very low (<$19,999) to low ($20,000 - $34,999) income
  • Self-reporting of additional assistance required by tenants (disclosure to the applicant on the reason for requiring assistance is not required)

The City may, at its discretion, request that additional financial compensation or support be provided to tenants requiring additional assistance.

Resources

The City of Victoria has prepared a Tenant Relocation Guide compiling information on the Tenant Assistance Policy and process and other helpful resources. 

Tenant Relocation Guide.pdf [PDF - 182 KB]

Other helpful links: 

 Information for Property Owners and Developers