The NeighbourHub

The NeighbourHub is a downtown space located at 709 and 711 Douglas Street below Crystal Garden and a place for Victoria residents to book community meetings and connect with the City.

It provides a vital community meeting and gathering space for non-profit community organizations, helping to build civic capacity, provide Victoria residents with learning opportunities and support involvement in the community.

What’s at the NeighbourHub?

There are two connected spaces, one side with a boardroom table set up and the other side with a casual lounge space.

The space includes:

  • Accessible washroom
  • 6’ tables (4) – set up to form the boardroom table
  • Chairs (20)
  • White boards (2) and markers
  • Projector stand and screen (1)
  • Wifi
  • Lounge furniture (3 small sofa’s, 5 soft seating chairs
  • Lending library
  • Board games
  • Community notice board

Not included:

  • Computers, projector
  • Kitchen area or equipment

Who can use the NeighbourHub?

Any organization or group of residents making a contribution to the community can book the space. This includes community associations, neighbourhood grant recipients, youth groups and others serving the interests of the community.

When is it available?

The space is available weekdays from 8:30 a.m. - 4:30 p.m. It may be available outside business hours depending on staff availability.

Is it accessible?

Yes, both entrances are at ground level and accessible, but there is a 6” sill inside to step over between the two spaces.

Will there be staff at the NeighbourHub?

There will be neighbourhood staff available during weekday operating hours. They will help coordinate activities, organize learning events and provide other support where the space can be used to facilitate community development.

How can I book the space?

Please contact your Neighbourhood Liaison or email the Neighbourhood Team at

Are there other NeighbourHubs in Victoria?

There are two other outdoor Neighbour Hubs, one on Harbour Road near the Galloping Goose Trail, and another on Leonard Street near Cook Street Village. They provide public gathering and seating areas and can include features such as solar charging stations, bulletin boards, local emergency information, and storage for emergency supplies. More Neighbour Hubs will be added in the future. Find more information on outdoor Neighbour Hubs here.

The NeighbourHub is located on the traditional homelands of the Songhees and Esquimalt People