Payment Options at City Parkades

Below is a list of the City’s five parkades and the methods of payment available at each. Learn more about parking at City parkades.

Bastion Square Parkade:

  • Pay in Lane pay station at exit gate
  • Express pay station at the second floor elevator/stairwell

Pay stations accept: coins, bills ($5, $10, $20) and credit cards (MasterCard, VISA, American Express). No debit.

Broughton Street Parkade:

  • Pay in Lane pay station at exit gate

Pay station accepts: coins, bills ($5, $10, $20) and credit cards (MasterCard, VISA, American Express). No debit.
Envelopes accept: coins, bills or cheques

Centennial Square Parkade:

  • Pay in Lane pay station at exit gate

Pay station accepts: coins, bills ($5, $10, $20) and credit cards (MasterCard, VISA, American Express). No debit.
Envelopes accept: coins, bills or cheques

Johnson Street Parkade:

  • Paystation or App

Pay stations accept: coins, bills ($5, $10, $20) and credit cards (MasterCard, VISA, American Express). No debit.

View Street Parkade:

  • Pay in Lane pay station at exit gate

Pay station accepts: coins, bills ($5, $10, $20) and credit cards (MasterCard, VISA, American Express). No debit.

How to Use an "Express" Pay Station

Currently, the City offers an express pay station at two of its parkades: Bastion Square Parkade (second floor stairwell) and View Street Parkade (main floor elevator foyer).

Express pay stations improve customer service, enabling you to pay for parking before you return to your vehicle, reducing payment wait times at the gate.

You can pay by coin, bills ($5, $10, $20 denominations) or credit card (MasterCard, VISA or American Express). Debit is not accepted.

Step 1: Before entering the parkade, take an entry ticket from the terminal. Keep the ticket with you when you leave the parkade.

Step 2: Pay on foot at the Express Pay Station when coming back to the the parkade, before returning to your vehicle.

Step 3: Insert your entry ticket into the Express Pay Station and follow the on-screen instructions. The pay station will calculate the cost of parking for you. 

Step 4:  Insert coins, bills or credit card. A receipt is automatically issued when paying by credit card. You have the option to select to receive a receipt when paying by coins or bills.

Step 5: Take your paid entry ticket and receipt with you. Put paid entry ticket in Lane pay station to exit.

How to Use a Pay in Lane Pay Station

The Pay in Lane pay stations at Broughton Street Parkade, Centennial Square Parkade, Yates Street Parkade and View Street Parkade accepts coin, bills ($5, $10, $20 denominations) or credit card (MasterCard, VISA or American Express). Debit is not accepted.

Step 1: Upon entering the parkade, take an entry ticket from the terminal. Keep the ticket as you'll need it to exit the parkade with your vehicle.

Step 2: When departing the parkade with your vehicle, insert your entry ticket into the Pay in Lane pay station at the exit gate.

Step 3: Follow the on-screen instructions. The pay station will calculate the cost of parking for you. 

Step 4: Insert coins, bills or credit card. A receipt is automatically issued when paying by credit card. You have the option to select to receive a receipt when paying by coins or bills.

How to Pay by Envelope

If you return to your vehicle and find an envelope on the windshield, please provide payment in the marked Deposit Box at the exit gate. Parking rates are based on the time you entered the parkade. The rate is 50 cents per 15 minutes which can be paid by cash or cheque. Pay by envelope is available at Broughton Street and Centennial Square Parkades.
 

If you do not have the accurate amount due, payment can be dropped off the next day at a City parkade deposit box or at the Customer Service Counter at Victoria City Hall, weekdays from 8 a.m. - 4:30 p.m., or mailed to City of Victoria Parking Services, #1 Centennial Square, Victoria, BC V8W 1P6.

For more information, call 250.361.0260 or email Parking Services.