Stay Informed

In the event of an emergency, social media and emergency alerts will play a key role in communicating updates to the public.

For emergency updates follow:

For helpful emergency preparedness tips and recovery information follow:

Sign Up for Vic-Alert

Vic-Alert is the City of Victoria's free emergency notification service and is now powered by Alertable. Vic-Alert informs you of major emergencies or disasters that may impact you in Victoria. Signing up for Vic-Alert is easy and can be done from your mobile phone, tablet, or computer. There is no fee to sign up.

Please note that as the City is now using Alertable for Vic-Alert emergency notifications, you must resubscribe using the options below even if you are a current subscriber to Vic-Alert. As of February 1, 2021, the City will exclusively be using Alertable to send Vic-Alert emergency notifications.

Vic-Alert provides you with important emergency information, such as imminent threats (e.g. tsunamis) and local incidents that affect specific areas of Victoria (e.g. gas leak). The service enables emergency notifications to be disseminated city-wide or to targeted areas, which can be helpful for neighbourhood-specific emergency directions such as an evacuation.

You can sign up to receive emergency notifications by text message, email, or phone call by using the box below, however, we do encourage residents to download the Alertable app for iOS and Android smartphones.

You can also install the Alertable skill and action for Amazon Alexa and Google Assistant home devices, sign up using Facebook, follow Alertable on Twitter, and/or connect with Alertable directly on Facebook Messenger. Choose any combination that is right for you.

Current Vic-Alert Subscribers

All current subscribers of the previous system used for Vic-Alert will be contacted directly via email advising them to sign up to Alertable here – please use the methods described above to subscribe. Current subscribers who registered using only a landline number will receive a phone call. As of February 1, 2021, the City will exclusively be using Alertable to send Vic-Alert emergency notifications.

Unless you have subscribed to Vic-Alert since the transition to Alertable as of January 11, 2021, you are NOT an existing subscriber and will need to sign up as a new subscriber.

If you have any questions, please email VicAlert@victoria.ca.

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