In the event of an emergency, social media and Vic-Alert will play a key role in communicating updates to the public.
For emergency updates follow:
City of Victoria on Twitter and Facebook
EmergencyInfoBC on Twitter – active during provincial emergencies
For helpful emergency preparedness tips and recovery information follow:
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Sign Up for Vic-Alert
Vic-Alert is the City of Victoria's free emergency notification service and is now powered by Alertable. Vic-Alert informs subscribers of major emergencies or disasters in Victoria that may impact you. Signing up for Vic-Alert is easy and can be done from your mobile phone, tablet, or computer. There is no fee to sign up.
Vic-Alert provides you with important emergency information such as imminent threats (e.g. tsunamis) and local incidents that affect specific areas of Victoria (e.g. gas leak). Alertable has the ability to send emergency notifications city-wide or to targeted areas, which can be helpful for neighbourhood-specific emergency directions such as an evacuation.
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How to Sign Up with 3 Easy Options
Here are three easy steps to sign up for Vic-Alert powered by Alertable:
- Sign up for the Alertable app using the buttons above for Android and iOS - the app offers more features than the other sign-up options such as maps, pictures, and additional incident details, therefore, we highly recommend signing up for the app.
- Sign up for text or email alerts using the blue box below. You can sign up with as many email addresses or phone numbers as you would like, but you can only add one at a time. If you would like to receive both text message and email emergency notifications, please add one, wait for the confirmation code to be sent to you, and then add another.
- To sign up for alerts via phone call, please use the 'Click here' option below the text number box below. This will change the text message section in the blue box to add your phone number. Again, you can add as many phone numbers as you would like, but they must be entered one at a time.
Click here [PDF - 389 KB] for more detailed instructions on signing up using the options above.
If you have any questions, please email VicAlert@victoria.ca.