The City of Victoria accommodates a variety of transportation services to support the efficient movement of people, goods and services. The City of Victoria welcomes innovation within the transportation sector, including dockless bike share, and will be introducing a new regulation to guide the operations in the municipality.


What is micro-mobility?

Micro-mobility is a private service in which mobility devices such as bicycles and scooters are made available to individuals to rent on a short-term basis. These services are ideal for short trips around the city – if you are looking for a more robust bicycle with multiple gears or want to go on a longer adventure, there are a number of bicycle rental businesses in the City of Victoria.

How is the City managing the impacts of micro-mobility?

The Province of British Columbia is in the process of amending the Motor Vehicle Act to establish a regulatory framework to allow the use of personal mobility devices. At the same time, the City of Victoria has developed a draft Micro-Mobility Bylaw that intends to regulate the operations and enforcement of this business model. This bylaw will be shared for public input this fall.

Where did micro-mobility come from?

Early forms of bike share systems (also known as “docked” or “station-based”) required customers to pick up and return bikes at fixed stations situated on public and private property.  More recently, “dockless” bikes have emerged into the marketplace and avoid the need for permanent stations.  Locating and renting bicycles are facilitated through a digital app.

The micro-mobility industry has developed further to include e-scooters as seen in the U.S. and European cities. The use of these devices requires an amendment to the Motor Vehicle Act, which the Province of B.C. is currently developing. These amendments will allow for municipalities to establish a pilot project to research, test and evaluate the use of “regulated personal mobility devices”.

What benefits does micro-mobility have for residents of the city?

The City of Victoria Official Community Plan has policies and goals that support the increased use of active and multi-modal transportation. If implemented effectively, bike share has the potential to address many of the City’s future transportation challenges, including:

  • Improved convenience and affordability
  • Reduced greenhouse gases
  • Improved transportation performance, through integration with other modes, including public transit to promote faster and more convenient end-to-end journeys

What micro-mobility services exist in Victoria?

In October 2017, U-Bicycle North America started operations in the City of Victoria. They have up to 500 bikes and serve neighbouring municipalities of Saanich, Esquimalt and Langford.

Where can I find and park a device?

Renting a dockless bicycle is facilitated through a smart phone. If you use a dockless bike, you must reference the operator’s app to return the device to the appropriate area. Parked devices should not impede the public right of way or cause an accessibility barrier.

Who do I contact regarding issues with micro-mobility services?

Any issues with the bikes should be reported to U-Bicycle North America:

Email: info@u-bicycle.com

Website: https://www.u-bicycle.ca/