What is the measurement of water?
Water consumption is metered and measured in units. 1 unit = 100 cubic feet or 623 gallons or 2,832 litres.
How often is the water meter read and are they estimated?
The water meter is read every four months, or three times a year. Readings are only estimated when weather conditions do not permit access to the meters.
What is the consumption rate and when was the last rate increase?
The consumption rate is $4.87 per unit. 1 unit = 100 cubic feet or 623 gallons or 2,832 litres. The last rate increase was January 1, 2023.
What is the consumption and water service charge for?
The consumption charge covers the cost of water supplied by the Capital Regional District. The service charge covers the cost to maintain the City of Victoria and Esquimalt waterworks system.
What are the four month water service charges and when was the last rate change?
The water service charge is a flat rate based on the size of service connected with the City of Victoria. The last rate change increase was March 12, 2015.
- ½ service $34.57
- ¾ service $39.23
- 1.0" service $57.50
- 1.5" service $71.88
- 2.0" service $114.60
- 3.0" service $215.52
- 4.0" service $344.43
- 6.0" service $644.18
- 8.0" service $1431.05
Who do I contact if I suspect a water main leak on City of Victoria or Township of Esquimalt property?
Public Works/Waterworks - 250.361.0400.
Who do I contact if I suspect a water leak on private property?
An underground leak on private property between the meter and the building or inside the building is the owners' responsibility and should be repaired by a plumber. If the plumber exposes the leak and notes it is on City property, please contact Public Works immediately at 250.361.0400 while the leak is exposed.