Ways to Pay Your Property Taxes

To ease the financial burden faced by taxpayers during the COVID-19 pandemic, the City of Victoria extended this year's property tax deadline to August 4, 2020.

Reduced Penalties

In order to assist those unable to meet this year's payment deadline, the City has reduced late payment penalties to 2% after August 4, and after the first business day in the months of September, October, November and December for Residential, Utility and Support Housing property classes. Penalties apply to unpaid amounts, even unclaimed home owner grants.

To help Business, Industrial, Recreational and mixed property classes, a 6% penalty will be applied after the first business day in October and a further 2% penalty after the first business day in each of the months of November and December to unpaid amounts.

Ways to Pay Your Property Taxes

The Public Service Centre at City Hall re-opened on July 2 to enable property taxes and other financial transactions to be made in person, if needed. You are no longer required to make an appointment.

Located on the ground floor, the Public Service Centre is open Monday to Friday from 8 a.m. – 4:30 p.m., excluding statutory holidays. Upon arrival, please line up outside the Pandora Avenue entrance. Ambassadors will be there to greet you. You'll exit the building into Centennial Square. 

You can also pay your property taxes online, by using the drop box outside of City Hall or by mail. 

Learn more about property tax payment options.  

Please Note: The Development Services and Permits counter on the second floor continue to provide service by appointment only. Planning is underway for re-opening at a later date.

Safety Measures at City Hall

If you need to come into City Hall, we’ve made some changes for your safety and the safety of our staff:

  • Directional markers outside and inside City Hall will keep you two metres apart from others.
  • Ambassadors at entrances will direct you and answer questions.
  • The number of people inside the building will be limited.
  • Plexiglass screens at service counters will provide a physical barrier.
  • We are frequently cleaning high-touch services.

There are also some things you can do when coming to City Hall:

  • Sanitize your hands before and after your visit.
  • Practise physical distancing.
  • And if you are feeling ill, please stay home.

Together, we can continue to do our part to stay safe.

Learn more about the City’s response to COVID-19.