Whether you rent or own, the City provides a number of services for your home or property. Call 250.361.0400 at any time (24/7) to report instances of flooding or urgent after hours public works issues such as plugged storm drains or fallen trees. For non-emergency service requests, you may use the service request form below. Waste Collection Property Taxes Utilities Leaf and Branch Pick Up Service Request Form Flood Prevention Boulevard MaintenanceRelated linksAccessing Permit RecordsZoning