Victoria’s sewer system takes wastewater away from homes and businesses to keep communities safe and healthy. Wastewater treatment is managed by the Capital Regional District (CRD) regional systems.
If you are experiencing flooding or a plugged sewer or storm drain, call 250.361.0400 for assistance. For non-emergency requests, you may use the service request form:
The sewer system’s capacity can be reduced by obstructions and accumulations of household items such as:
- sanitary products
- paper towel
- wet wipes
- other materials incorrectly described as disposable
You can help keep the sewer system flowing by keeping grease out of the drain and only flushing human waste and toilet paper down the toilet.