Curbside Collection

If you have more garbage than will fit in your grey bin, you can purchase extra garbage tickets. Tickets are $4 each at the Public Service Centre at Victoria City Hall, or the Crystal Pool and Fitness Centre. Place your extra bags with their tickets beside your grey bin for pickup on your regular collection day. All extra garbage must be bagged and weigh less than 15 kilograms or 33 pounds. Garbage tickets cannot be used for extra organic waste, including yard waste for curbside collection. 

A change of bin size is $30 per request. If you consistently have more garbage than will fit in your grey bin, you can request a larger sized grey bin for an additional annual fee. Click here to access the Grey Bin Size Change Request form. 

The Hartland Landfill is open Monday through Saturday. When dropping off residential waste, there is a $10 user fee and a charge of $107 per metric tonne. Two bags of residential garbage generally range between $12–14, depending on the weight of the contents. A mattress and a box spring ranges between $15–16.

If you are an avid recycler and have a small amount of garbage, this is a good option for you.

• depth 55 cm (21 5/8”)
• width 41 cm (16 1/8”)
• height 87 cm (34 3/16”)

This bin will be a good fit for most households

• depth 54 cm (21 1/16”)
• width 49 cm (19 1/8“)
• height 96 cm (37 5/8”)

If you have a large family or often need extra bags of garbage to be picked up, this will be the best size for you.

• depth 74 cm (21 5/8”)
• width 60 cm (16 1/8”)
• height 97 cm (34 3/16”)

• yard waste
  • grass clippings
  • pruning waste
  • plants
  • small branches
• meat, fish and bones
• food soiled paper
  • napkins
  • pizza boxes
  • paper bags
• fruit and vegetable scraps
• food leftovers and plate scrapings
• dairy products
• eggshells
• bread, cereal and grains
• baked goods, candies, herbs and spices
• coffee filters and grounds
• nuts and shells
• tea bags
• solidified fat and grease
• houseplants, cut and dried flowers

• chip and cookie bags
• pet food bags and other lined bags
• plastic containers and cutlery
• foil and butter wrappers
• bread clips, ties and stickers
• coffee cups
• pet waste and cat litter
• lint and dryer sheets
• dental floss, string and rubber bands
• cigarettes and butts
• vacuum contents
• diapers and baby wipes
• sanitary hygiene products
• soil, sod and invasive plants
• “compostable/biodegradable” plastics
  • only certified compostable (ASTM D6400) kitchen scrap liners accepted

1. Wrap your kitchen scraps with newspaper or place in paper bags. Certified compostable liners (ASTM D6400) are also accepted, but paper is better. Do not use plastic bags or plastic items labelled ‘biodegradable’ or ‘oxo-degradable’ as they do not properly decompose.
2. Give it a rinse and leave it to dry before next use.
3. Don’t overfill your bin and keep the lid closed to prevent pests.

No, there are no discounts for five dwellings or more. 

Yes. Please call 250.361.0400 if you have extra bins that you aren't using. There will be no charge to pick them up, but if you do request to have them back at a later time, the $30 bin replacement fee will apply.

Yes, every residential unit gets their own set of bins. You will have a choice of size for your grey bins for garbage, like all other customers.

No. Each residential unit is given one green bin and one grey bin. Organics are banned from the Hartland Landfill, and the City of Victoria Solid Waste bylaw indicates that all households must separate kitchen scraps from garbage. If you compost most organic items in your backyard, that is great. There are some items such as solidified fats and grease, bones, and food-soiled paper products that are best processed in the green bin.

Some condos and apartments are currently included in this service, but most are served by private companies. If you are served by a private company, ask them about their options for organics collection. If you have any questions about this, please call 250.361.0448.

No, the organics and garbage services are both a user-pay utility. The costs of the service are charged directly to the users.

Our new bins no longer have a front latch, and we will no longer provide or replace latches for older models.

If you’d like to secure the lid, we recommend using a heavy-duty clamp from a hardware store. However, to ensure your waste is collected properly, it is critical that you keep your bin clear of obstructions on collection day. Please remove any clamps, bungee cords, or straps before collection. Avoid placing heavy items on your bin or permanently modifying it in any way to prevent damage.

To avoid pests, we recommend storing bins in areas less accessible to animals. You may also consider freezing kitchen scraps until collection day to reduce odors.