Our SafeWalk service enables customers to call ahead to a parkade security guard to meet and accompany them to their vehicle. Call 250.686.3715 for SafeWalk.


Our SafeWalk service provides you with the option of a calling a parkade security guard to meet and accompany you to your vehicle. There is one SafeWalk phone number, 250.686.3715, which is posted at parkade elevators, stairwells, and entrances.

Please call the SafeWalk phone number 10 - 15 minutes before you are to arrive at the parkade. Please provide your name, cell phone number, and the name of the parkade to the security guard over the phone. He/she will dispatch your request to the appropriate City parkade security guard, who will arrange to meet you at a specified parkade entrance.

Allow up to five minutes for a security guard to meet you at the parkade as he or she may be accompanying a customer to his/her vehicle or is patrolling the parkade. You can also ask a security guard in person to accompany you to your vehicle.

Call SafeWalk at 250.686.3715 for a security guard to accompany you to your vehicle at:

Bastion Square Parkade, 575 Yates Street
Broughton Street Parkade, 745 Broughton Street
Centennial Square Parkade, 645 Fisgard Street
Johnson Street Parkade, 750 Johnson Street
View Street Parkade, 743 View Street

Security and Safety in Parkades

Improvements over the past few years have focused on:

  • providing 24/7 on-site security
  • increasing visibility in the City’s five parkades by removing hidden areas and installing windows in stairwell doors
  • providing new paint and installing lighting to make parkades brighter
  • introducing new way-finding signage