Due to a mechanical issue, the pool – including the hot tub, sauna and steam room has been closed since November 12.
Despite our efforts to expedite repairs, the issue is not yet resolved. Given the circumstances, we have decided to begin our annual maintenance shutdown one week earlier than originally planned.
Starting November 23, all drop-in activities, recreation and pool programs at Crystal Pool will be suspended until December 30. Pro-rated refunds for registered programs will be issued. Programs running at off-site locations are not affected.
During the closure, Crystal Pool memberships will be accepted at all partner facilities, including Oak Bay, Saanich, Esquimalt, West Shore, SEAPARC and Panorama recreation centres and the downtown YMCA.
The front desk will remain open for registrations Monday to Friday, 8 a.m.-4:30 p.m. except December 6, 9 and Dec. 22-29 when the facility will be fully closed. The front desk will open at 7 a.m. on Nov. 27 and Dec. 4 for winter program registration.