Stay Informed

In the event of an emergency, social media and emergency alerts will play a key role in communicating updates to the public.

For emergency updates follow:

City of Victoria on Twitter and Facebook
EmergencyInfoBC on Twitter – active during provincial emergencies

For helpful emergency preparedness tips and recovery information follow:

Follow Victoria Ready on Twitter and Facebook
Prepareyourself.ca on Twitter
PreparedBC on Twitter

Sign Up for Vic-Alert

Vic-Alert is the City of Victoria's FREE emergency notification service. Vic-Alert informs you by text, phone and email of major emergencies or disasters that may impact you in Victoria. Signing up for Vic-Alert is easy and can be done from your mobile phone, tablet or computer. There is no fee to sign up.

  1. How it Works

    When you sign up for Vic-Alert, you receive emergency updates and helpful instructions where you are, when you need them. You have the option to receive notifications by text, phone and email. Because emergencies can happen at any time, it’s a good idea to list your landline and cell phone numbers. A phone call in the middle of the night may wake you, while a text may not. See below for a step by step guide to save the Vic-Alert number and bypass your cell phone’s do not disturb function.

  2. Types of Emergencies

    Vic-Alert provides you with important emergency information, such as imminent threats (e.g. tsunami) and local incidents that affect specific areas of Victoria (e.g. gas leak). The service enables emergency notices to be disseminated City-wide or to targeted areas, which can be helpful for neighbourhood-specific emergencies such as an evacuation.

  3. About the Provincial Alerting System

    British Columbia’s wireless public alerting system called ‘Alert Ready’ does not replace the need for Vic-Alert. It is estimated that only 30% of smart phones are currently compatible with the provincial alerts, which communicate general tsunami alert information only, which is not specific to Victoria. For more information on Alert Ready, visit Emergency Info BC.

    Local governments are responsible for alerting citizens of emergencies that may impact them. The City of Victoria can deliver neighbourhood-specific information on emergencies such as gas leaks, boil water advisories, evacuation, etc. using Vic-Alert.

  4. Privacy Note

    Due to BC privacy laws, notifications can only be sent to a private phone or email when a citizen grants permission, which is why Vic-Alert is a subscriber-based service. All personal contact information provided will remain confidential and will not be used for any other purpose.